Trusted by the smartest cities
Trusted by the smartest cities
Trusted by the smartest cities
Your Call Center Operators Fluent in 50+ Languages
Your Call Center Operators Fluent in 50+ Languages
Your Call Center Operators Fluent in 50+ Languages
PluralVoice is an AI-powered voice and translation system for call centers — enabling agents to communicate naturally with any caller, in any language, with speed, accuracy, and zero barriers.
PluralVoice is an AI-powered voice and translation system for call centers — enabling agents to communicate naturally with any caller, in any language, with speed, accuracy, and zero barriers.
PluralVoice is an AI-powered voice and translation system for call centers — enabling agents to communicate naturally with any caller, in any language, with speed, accuracy, and zero barriers.
Dashboard
Call History
Training & Rules
Dashboard
Call History
Training & Rules
Dashboard
Call History
Training & Rules
Dashboard
Call History
Training & Rules
About Us
About Us
Designed for the Realities of Modern Call Centers
Designed for the Realities of Modern Call Centers
Designed for the Realities of Modern Call Centers
Your agents handle callers from diverse backgrounds. Miscommunication leads to frustration, longer calls, and missed opportunities. Traditional interpreters are slow, expensive, or unavailable when needed most.
PluralVoice fixes this instantly — agents stay in control, while our system provides real-time transcription, translation, and natural voice responses across dozens of languages.
Your operators are overwhelmed. Call volumes are rising. And too much time is wasted on non-emergencies, misdials, and prank calls. TrueResponse was built to fix this — instantly answering calls, extracting critical information, filtering noise, and escalating only when human attention is truly needed.
Features
Features
What PluralVoice Can Do
What PluralVoice Can Do
What PluralVoice Can Do
Instantly detect when a caller speaks another language
Instantly detect when a caller speaks another language
Instantly detect when a caller speaks another language
Provide real-time transcription in the agent’s preferred language
Provide real-time transcription in the agent’s preferred language
Provide real-time transcription in the agent’s preferred language
Translate agent responses back to the caller’s language with natural AI voice
Translate agent responses back to the caller’s language with natural AI voice
Translate agent responses back to the caller’s language with natural AI voice
Support seamless two-way conversations
Support seamless two-way conversations
Support seamless two-way conversations
Cover 50+ languages out of the box so your agents are instantly multilingual
Cover 50+ languages out of the box so your agents are instantly multilingual
Cover 50+ languages out of the box so your agents are instantly multilingual
Integrate with existing CRM, ticketing, and call center platforms
Integrate with existing CRM, ticketing, and call center platforms
Integrate with existing CRM, ticketing, and call center platforms
Deployment Options
Deployment Options
Deployment Flexibility
Deployment Flexibility
Deployment Flexibility
Cloud-Hosted
Cloud-Hosted
Cloud-Hosted
Fast, secure deployment with flexible scaling and real-time model updates.
Fast, secure deployment with flexible scaling and real-time model updates.
On-Premise
On-Premise
On-Premise
For enterprises with strict data residency, compliance, or cybersecurity requirements — full deployment within your infrastructure, no external dependencies.
For enterprises with strict data residency, compliance, or cybersecurity requirements — full deployment within your infrastructure, no external dependencies.
Key Use Cases
Key Use Cases
Key Use Cases
Key Use Cases
Key Use Cases
Customer Service Centers
Customer Service Centers
Customer Service Centers
Customer Service Centers
Government & Public Services
Government & Public Services
Government & Public Services
Government & Public Services
High-Volume Contact Centers
High-Volume Contact Centers
High-Volume Contact Centers
High-Volume Contact Centers
Why Choose Us?
Why Choose Us?
Why Organizations Trust PluralVoice
Why Organizations Trust PluralVoice
Why Organizations Trust PluralVoice
Built for Emergency Contexts. Not a generic IVR — TrueResponse is trained specifically for panic, stress, slang, and crisis language.
Built for Emergency Contexts. Not a generic IVR — TrueResponse is trained specifically for panic, stress, slang, and crisis language.
Built for Emergency Contexts. Not a generic IVR — TrueResponse is trained specifically for panic, stress, slang, and crisis language.
Built for Real Conversations
Built for Real Conversations
Built for Real Conversations
Built for Real Conversations
Instant Response Time
Instant Response Time
Instant Response Time
Instant Response Time
50+ Languages Supported
50+ Languages Supported
50+ Languages Supported
50+ Languages Supported
Human-in-the-Loop Ready
Human-in-the-Loop Ready
Human-in-the-Loop Ready
Human-in-the-Loop Ready
911, ¿Cuál es su emer...
911, ¿Cuál es su emer...
911, ¿Cuál es su emer...
911, was ist Ihr...
911, was ist Ihr...
911, was ist Ihr...
<0
<0
<0
<0
transcription latency
transcription latency
transcription latency
0+
0+
0+
0+
languages supported
languages supported
languages supported
0+
0+
0+
0+
concurrent calls supported
concurrent calls supported
concurrent calls supported
0%+
0%+
0%+
0%+
sec average answer time
sec average answer time
sec average answer time
0M
0M
0M
0M
calls attended
calls attended
calls attended
Contact Us
Contact Us
Let Your Team Focus on What Matters
Let Your Team Focus on What Matters
Let Your Team Focus on What Matters
PluralVoice removes language barriers — so agents and customers understand each other instantly.
PluralVoice removes language barriers — so agents and customers understand each other instantly.
PluralVoice removes language barriers — so agents and customers understand each other instantly.
Powered by Axentra Solutions
AI Infrastructure for Smart, Connected Enterprises.
© 2025 Axentra Solutions. All Rights Reserved.
Powered by Axentra Solutions
AI Infrastructure for Smart, Connected Enterprises.
© 2025 Axentra Solutions. All Rights Reserved.
Powered by Axentra Solutions
AI Infrastructure for Smart, Connected Enterprises.
© 2025 Axentra Solutions. All Rights Reserved.
Powered by Axentra Solutions
AI Infrastructure for Smart, Connected Enterprises.
© 2025 Axentra Solutions. All Rights Reserved.